Glossary · Term

Automation

Also known as: work automation

It allows repetitive tasks to be handled without human hands. With the combination of AI, the scope of tasks that require judgment is expanding.

Automation is having machines or software take care of tasks that humans normally do. It ranges from factory assembly robots to office automation that automatically creates reports and sends them by email every morning.

The basic purpose is to reduce labor costs, reduce errors, and improve speed, and has spread beyond manufacturing to office work. Recently, with the combination of AI, unlike existing automation that only follows set rules, the scope of automation is expanding to tasks that require judgment, such as reading and classifying document content or answering customer inquiries.

There is a common fear that automation will eliminate jobs entirely, but in reality, specific tasks within the job are often replaced and people's roles are changed. Of course, the impact of that transition is a real social challenge.

✅ Why it matters

⚠️ Limits and debates

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