Agentic AI
Agentic AI is an industry buzzword that refers to AI that makes its own decisions and acts like an AI agent.
This broadly refers to AI that goes beyond simply answering questions, judges the situation on its own, and performs actions through several steps. It's easy to understand when you think of just saying "Prepare for a business trip" to a competent secretary, and everything from searching for airline tickets to registering your itinerary will be taken care of. If a chatbot is an answering machine, agentic AI is closer to an executor.
As generative AI has evolved beyond the stage of being good at conversation to the stage of replacing actual work, it has begun to be widely used in the industry as the name for this entire flow. It is mainly applied to tasks that require multiple steps, such as customer service automation, code writing, and research agency.
However, some point out that it is a buzzword with a strong marketing nature rather than a term with a clear technical standard. There are many exaggerated cases of attaching a few automation functions to a simple chatbot and calling it agentic AI, so it is necessary to look at its actual capabilities.
✅ Why it matters
- It is essential for understanding related news as it is a core trend that points to the next step in the AI industry
- There is a significant increase in productivity as multiple stages of work can be delegated as a whole
- It is a standard for determining new service types that are distinct from chatbots
⚠️ Limits and debates
- The agreed-upon definition is loose, so each company uses it with a different meaning
- As autonomy increases, the scope of damage from malfunctions or incorrect execution also increases
- It is a mixture of exaggerated marketing rather than actual capabilities, so it is necessary to distinguish between the stones and the stones.